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How skybet Handles Your Personal Data

At skybet, we take the privacy of every account seriously — this page explains exactly what data we collect, why we collect it, and how you can access…

Data collected transparentlyYour rights, clearly explainedContact us to request changesIndian data practices applyNo data sold to third parties
skybet How skybet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Email Our Privacy Team Send a written request to our dedicated privacy address and we will respond within…
Live Chat on Site Start a live chat session directly from your account dashboard.
Postal Address If you prefer a formal written channel, send your request by post to our…
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We use a combination of technical and organisational measures to keep your personal data secure, and we are transparent about each layer of that protection so you can…

Data We Collect

We collect registration details, transaction records for UPI, Paytm and PhonePe deposits, session logs and device identifiers.

Cookie Practices

skybet uses cookies to remember your login session, language preference and lobby state.

Account Security

All account data is encrypted in transit using TLS and at rest using AES-256 encryption.

Data Retention

Active account data is retained for the lifetime of your account plus the period required by applicable law.

Who Can Access Your Data

Within skybet, only staff who need your data to perform their role can access it.

Requesting Changes

You have the right to access, correct, port or erase your personal data.

Frequently Asked Privacy Questions

These questions cover the privacy rights most often raised by account holders in India. If your question is not listed, reach us through the contact paths above and we will respond within 72 hours.

We collect your name, email address, mobile number, date of birth and the payment identifiers associated with your UPI, Paytm or PhonePe account. We also log your IP address and device type for fraud prevention purposes.

We keep data for the minimum period required under applicable law — typically between one and seven years depending on the type of record. Data that is no longer legally required is permanently deleted or fully anonymised.

Yes. Submit a data access request via live chat or email using your registered account address. We will compile and send you a structured copy of your personal data within 30 days of verifying your identity.

We do not sell or rent your personal data to third-party advertisers. Data is shared only with payment partners like UPI, Paytm and PhonePe to process transactions, and with fraud-prevention services under strict confidentiality terms.

Send a deletion request to our privacy email or raise it through live chat with your account email attached. We action verified requests within 30 days, except for data we are legally required to retain, which we will explain to you clearly.

We use essential cookies to keep you logged in and remember your settings, plus analytics cookies to improve the lobby experience. You can disable non-essential cookies in your browser settings without losing access to core account features.

Contact our privacy team by email first so we can resolve the issue directly. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority under applicable Indian law.