Reference

Your Agreement With skybet Explained

These terms set out the rules that govern your skybet account — from how you open it to how withdrawals are processed via UPI, Paytm, or PhonePe.

Account EligibilityWithdrawal RulesUPI & Paytm PaymentsAccount SecurityDispute Process
skybet Your Agreement With skybet Explained
CONTACT CHANNELS

How to Reach Us About These Terms

Live Chat Our live chat team is available around the clock to address questions about your…
Email Support Send a detailed query to our support address if your concern requires a written…
Help Centre Our on-site help centre contains clause-level answers for the most commonly raised terms questions…
ACCOUNT SAFEGUARDS

How We Protect Your Account and Data

skybet uses layered security practices to keep your account and personal data safe — here is what that means in practice across six areas.

Data Handling

Personal details you provide during registration are stored on encrypted servers.

Cookie Policy

We use session and analytics cookies to keep you logged in and to understand how you navigate the site.

Account Security

Two-step verification is available on all skybet accounts.

Data Retention

We retain account and transaction records for the period required by the applicable regulations in the jurisdictions where we operate.

Your Data Rights

You have the right to request a copy of the data we hold about you, to ask for corrections, or…

Requesting Changes

To update your registered name, contact details, or linked payment method — including your UPI handle or Paytm number —…

Common Questions About These Terms

The answers below address the clauses we hear about most — account access, data rights, payment rules, and how disputes are handled when they arise.

Account eligibility depends on local law and is available where local law permits. You must confirm at registration that your jurisdiction allows participation and that all information you provide is accurate and belongs to you.

Yes, we reserve the right to update these terms at any time. We will post the revised version on this page with a note of the change date. Continuing to use your account after that date means you accept the updated terms.

Withdrawals via UPI, Paytm, and PhonePe are processed after identity verification is complete. Most withdrawals clear within one business day once verification is confirmed, though processing times may vary depending on your payment provider.

A breach may result in a temporary account restriction while we investigate, or in permanent closure if the breach is serious. We will contact you by email to explain the reason and outline any steps available to you.

Email our support team with your account details and a clear data request. We will compile the records we hold and send them to your registered email address within 30 days, in line with applicable data protection rules.

The core terms are the same regardless of your chosen payment method. Minor processing differences — such as transfer timing — are explained in the payments section of the help centre, but the account rules themselves apply uniformly across all methods.

Start by contacting our support team via live chat or email with a written description of your dispute. We have an internal review process and will respond with a formal position within five business days of receiving your complete complaint.